HandCash Privacy Policy

Effective Date: June 27, 2025

This Privacy Policy describes how HandCash ("Company," "we," "us," or "our") collects, uses, stores, and protects your information when you use our digital wallet services ("Service"). Your privacy is of paramount importance to us, and we are committed to safeguarding your personal data.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

• 1.1. Personal Identification Information:
• When you register for a HandCash Account, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, such as your name and email address.
• 1.2. Transactional Information:
• All transactions conducted using our Service are, by their nature, public and permanently stored on the blockchain. This includes public wallet addresses, transaction amounts, and timestamps. We collect and display this public data within our Service for your convenience.
• 1.3. Technical and Usage Information:
• We may collect information that your browser or mobile device sends whenever you visit our Service. This may include information such as your computer's Internet Protocol (IP) address, device type, operating system, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

We use the collected data for various purposes:

• 2.1. To Provide and Maintain Our Service: To create and manage your account, facilitate transactions, and provide customer support.
• 2.2. To Improve Our Service: To understand how users interact with our Service and to improve its functionality, performance, and user experience.
• 2.3. For Security and Fraud Prevention: To monitor for and prevent fraudulent, unauthorized, or illegal activities on your account.
• 2.4. For Legal and Regulatory Compliance: To comply with applicable legal obligations, such as anti-money laundering (AML) and counter-terrorist financing (CTF) regulations.
• 2.5. To Communicate With You: To send you important notices, security alerts, and support messages.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• 3.1. With Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• 3.2. For Legal Reasons: We may disclose your information if we believe it is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
• 3.3. With Your Consent: We may share your information with other parties with your explicit consent.
• 3.4. Public Blockchain Data: As stated, transaction data is inherently public on the blockchain and is not controlled by us.

4. Data Security

We use a variety of industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your Personal Identification Information for as long as your account is active or as needed to provide you with services and to comply with our legal obligations, resolve disputes, and enforce our agreements. Transactional data on the blockchain is permanent and cannot be removed.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

To exercise any of these rights, please contact us.

7. Children's Privacy

Our Service is not intended for use by anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our customer service center.